Privacy Policy

We respect your privacy and protect personal data processed in the course of offering wholesale office products and related services.

1. Scope

This Policy applies to information collected via our website, quotations, purchase orders, support requests, and account communications with business customers.

2. Data We Collect

Identity & contact details (e.g., name, role, company, email, phone).
Business information (billing, shipping, VAT details, procurement references).
Transactional data (orders, invoices, returns, support tickets).
Technical data (device, browser, approximate location, cookies and telemetry for security and performance).

3. How We Use Data

To process and fulfill wholesale orders and provide customer support.
To improve catalog accuracy, availability planning, and site performance.
To send operational messages (order updates, delivery notices, billing).
To comply with legal obligations and prevent fraud.

4. Cookies & Analytics

We use necessary cookies for core functionality and optional analytics to understand aggregate usage. You can control cookies through your browser settings.

5. Sharing & Transfers

We may share limited data with logistics, payment, and IT service providers strictly to deliver our services. We do not sell personal data. If data is transferred outside the EEA, we use appropriate safeguards.

6. Data Retention

We retain data only as long as necessary for the purposes set out above, including legal, accounting, or reporting requirements.

7. Your Rights

Access, rectification, deletion where applicable.
Restriction or objection to certain processing.
Data portability where technically feasible.

To exercise rights, contact us at contact@officebetter.com.co. We may need to verify your identity and authorization for company requests.

8. Security

We implement administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, or loss.

9. Children

Our services are directed to professionals. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Policy to reflect operational or regulatory developments. The most current version will always be available on this page.

For privacy inquiries: contact@officebetter.com.co.